This page contains the latest information on Covid-19 which is relevant to Love Loughborough BID Businesses. You can also find local support and schemes which are available to you.

Government Financial Support

Find out about the Government Grants and Schemes that are available to your business. (Opens

Local Financial and Business Support

Find out more and apply for local Grants and Schemes that are available to your business. (Opens

Local Tier Guidance

Find out the Coronavirus restrictions in your local area. Use the local postcode checker to find out the tier your local area is in. (Opens

Government Announcements for Businesses

Keep up to date with daily announcements from the Government regarding COVID Support for Businesses. (Opens

Job Retention Scheme

Check if you can claim for wages through the Coronavirus Job Retention Scheme and find out how to claim. (Opens

How to run your business safely

Take a look at our guides on how to make the workplace COVID secure and how to ensure the safety of your employees.

Shop Loughborough

Sign-up to our online High Street which gives you a FREE e-commerce platform to sell your goods through click-and-collect or delivery.

Leicestershire Growth Hub

One-to-one, tailored support and guidance for businesses seeking help, information and advice. (Opens


Digital Support and Webinars

If you’re an SME located in Leicester or Leicestershire, you can access a range of digital focussed seminars and workshops through the Chambers Digital Growth Programme. (Opens

Kickstart Scheme

Get funding to create job placements for 16-24 year olds on Universal Credit. (Opens

NHS Track and Trace

Maintaining records of staff, customers and visitors to support NHS Test and Trace. (Opens


COVID related scams

Stay up to date on reports of COVID related scams. Protect your business. (Opens

How the BID can help you

Lisa Brown

BID Manager

BID Management

For any information on Love Loughborough BID including strategic initiatives & funding, developments and public realm projects and partnership collaborations.

Lisa also offers specific one to one business support and assistance with grant applications and funding.

Kelly Hill


Social Media

Kelly is available to help you continue to drive sales and promotions over lockdown through social media and local campaigns. Remember to tag us on your media posts so we can share/retweet.

Loyal Free App: Delivery/Takeaway Trail:

Are you able to continue a delivery / takeaway service during lockdown? If so we can promote that you are still able to trade. If you have diversified and are a café/restaurant that is now providing a delivery service and you are not on the LoyalFree delivery trail please let Kelly know so you can be added on.

Shop Loughborough

Do you want a free e-commerce platform which enable you sell your goods via delivery or click and collect? Then join our digital high street at

To find out more please contact Kelly on the email above.

Ioni Ashford

BID Ambassador

Ioni will be available to help you with:

  • Retail/Pub Watch Radio – advice & support. Ioni will continue to be ‘live’ on the radio throughout lockdown to monitor the town, report any issues and ensure your properties are safe.
  • Queue management- if you have a sudden rush of pre-lockdown customers and need assistance with queue management or social distancing then contact Ioni for support.
  • Recycling Bag deliveries- The recycling scheme will continue to operate throughout lockdown for essential shops and businesses.
  • Door to door visits to ensure we have your contact details
  • Any assistance with crime & safety

Ioni will be in the town to offer advice and guidance on the next lockdown and can advise you on the help Love Loughborough can provide during the next few weeks.

Charlotte Havis

Digital Engagement Advisor

Charlotte is available to help you keep in touch with your customers during lockdown and drive sales through affordable and low-tech ways to still sell your products. She can build you a basic website, set up social media platforms and give you top tips on how to maximise your online sales ….. This service is all FREE

Digital Training

A Digital training suite of videos is being prepared for BID businesses to access. The videos will cover topics such as:

  • Selling online through COVID
  • Keeping safe online
  • How to use social media as an e-commerce platform.

If you have any specific needs around digital training, please contact Charlotte on the email above.