Advice for accomodation provider

Coronavirus (COVID-19) advice for accommodation providers

Updated guidance for those providing hotel and other accommodation in England has been updated to reflect changes in effect from 4 July 2020. As they prepare to reopen, accommodation providers may refer to specific guidance for:

Certain individuals arriving from overseas will be required by law to self-isolate for 14 days, and businesses providing holiday accommodation may provide rooms to those required to self-isolate. Accommodation for these purposes should adhere to the same guidelines as for other permitted stays, including on social distancing and cleaning.

If a guest is displaying symptoms of COVID-19, they should inform their accommodation provider, immediately self-isolate and request a test. Guests who test positive for COVID-19 should return home if they can do so safely, and if they cannot reasonably return home they should work with the accommodation provider and local health care professionals to determine next steps.